We're here to help
Have questions about NodeHost.Space? Our team is ready to assist you with any inquiries about our hosting platform.
Email Support
Get help via email within 24 hours
support@nodeflow.com
Phone Support
Talk to our team during business hours
+1 (555) 123-4567
Live Chat
Chat with our team in real-time
Available 24/7 for premium customers
Office Location
Visit us at our headquarters
123 Tech Street, San Francisco, CA 94102
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
Common questions answered
What Node.js versions do you support?
We support all LTS versions of Node.js, including Node.js 18, 20, and 22. You can specify your preferred version in your deployment configuration.
How do I migrate my existing application?
We provide migration assistance for all plan tiers. Contact our support team, and we'll help you migrate your application with minimal downtime.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle.
Do you offer refunds?
We offer a 30-day money-back guarantee for all new customers. If you're not satisfied, contact us within 30 days for a full refund.
How is uptime calculated?
Uptime is measured monthly and excludes scheduled maintenance windows. We guarantee 99.99% uptime with automatic compensation for any violations.
We're available when you need us
Standard Support
Monday - Friday: 9:00 AM - 6:00 PM PST
Email & Chat Support
Premium Support
24/7 Support Available
Phone, Email & Live Chat